Knowledge Base

Introduction

About Avacus

• 1. What is the Avacus Web3 App?
• 2. Is Avacus an Exchange?

• 1. Welcome to the Avacus Web3 Support Portal!

App Guide

Getting started, how-to guides, and FAQs

• 1. Creating a Wallet on Avacus

• 1. How Do I Transfer My Wallet After Changing Devices?
• 2. Sent Tokens Are Not Displayed on the Wallet Screen
• 3. Wallet Balance Displays as "N/A"
• 4. My Wallet Has Gone into "Read-Only" Mode
• 5. Unable to Transfer BTC to My Avacus Wallet

Tips

About Blockchain and Crypto Assets

• 1. What is the Difference Between a Wallet and an Account?
• 2. What is a Gas Fee?
• 3. What Are DApps?

For Safe Use

Ensure safe Web3 use by securely storing your seed phrase and utilizing Web3Auth

• 1. How to Store Your Private Keys and Seed Phrases
• 2. About Wallets Created via Social Platforms

Issues & Warnings

Common Crypto Pitfalls and Warnings

• 1. Unrecognized Tokens or NFTs Received
• 2. I Sent Funds to the Wrong Address

• 1. I Was Directed to a Site Claiming to Be Run by Avacus